Introduction
We at Prodigal Solutions, LLC, doing business as Ripe Leads ("we," "us," "our"), respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website, purchase our products or services, use our AI-powered features, or interact with us on social media. It also outlines your rights regarding this information.
Please read this Privacy Policy carefully. We'll notify you of any changes by updating the "last updated" date at the top. Changes take effect immediately upon publication. Your continued use of our site after we post changes indicates your acceptance.
INFORMATION WE COLLECT
When you visit our website, make purchases, use our AI features, or engage with us on social media, we collect various types of information. By accepting this policy, you consent to our collection, processing, and sharing of:
PERSONAL DATA
This includes your name, email, phone number, address, and demographic details. You provide this information voluntarily when submitting forms, creating accounts, or using our services.
DERIVATIVE DATA
Our servers automatically collect data such as IP address, browser type, timestamps, and device identifiers. This includes analytics and advertising tracking data (e.g., cookies).
VOICE AND CONVERSATION DATA
We collect and process information from our AI voice agents and text-based assistants, including recordings, transcripts, and contextual data. We use this for service delivery and system improvements. Your consent is implied when you use these features.
FINANCIAL DATA
We handle partial payment information only. Our payment provider, Stripe (
), processes complete financial data. We don't store full payment details.
SOCIAL NETWORKING DATA
We may collect public information from linked social media accounts (e.g., profile, email, username).
MOBILE DEVICE DATA
We collect device ID, model, manufacturer, and location data. You can control this through your mobile settings.
ADDITIONAL DATA
You may choose to provide extra information for giveaways, surveys, or promotions. We'll clearly state when we're collecting this data.
AI TECHNOLOGY USE
Our AI features include:
AI text and voice assistants
AI for lead qualification, support, and automations
Quality assurance and conversation scoring
We don't use AI for legal decisions. Humans oversee all AI operations. We regularly check our AI systems for bias and keep your data encrypted, anonymous, and stored only as necessary.
VOICE RECORDING
We may record AI voice interactions. You'll receive notification before or during use, and you can request deletion anytime.
HOW WE USE YOUR DATA
We use your information to:
Deliver products/services
Manage your account
Provide AI-powered support
Process payments
Customize your user experience
Send emails and SMS communications
Analyze behavior and trends
Protect our platform from fraud or abuse
Train and improve AI features
WHEN WE COLLECT DATA
We collect information when you:
Fill out a form
Use our chatbot or AI tools
Make a purchase
Interact with support
Access the site or app
HOW WE PROTECT YOUR DATA
We implement:
SSL encryption
Secure access controls
Regular audits and updates
Encrypted voice data
DATA SHARING
WE DO NOT SELL YOUR DATA.
We share data only with providers who:
a. Help us operate our business (e.g., Stripe, CRM, hosting, cloud storage, AI vendors)
b. Are contractually obligated to secure your data and limit its use
AI SERVICE PROVIDERS
Our AI tools follow:
Strict access controls
No training on your data without consent
Data use limited to service provision
Deletion of AI records upon request
SMS/TEXT MESSAGE PRIVACY
If you have opted in to receive SMS/text messages from us, we are committed to protecting your privacy regarding these communications:
No Data Sharing: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service.
Marketing Restrictions: Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes.
Limited Use: Your SMS opt-in data will only be used for the specific purposes you have consented to, such as appointment reminders, event notifications, receipts, customer service updates, and promotional messages you've explicitly opted into.
Opt-Out Control: You can stop receiving text messages at any time by replying "STOP" . Upon doing so, we will confirm your opt-out status via SMS and will cease sending you text messages.
COOKIES
We use cookies for analytics, ad tracking, and personalizing your experience. You can manage cookie settings in your browser.
THIRD PARTY INTEGRATIONS
We integrate with ad platforms like:
Google (Ads, Analytics)Meta (Facebook/Instagram Ads)
These platforms may track your activity for retargeting and performance measurement. You can opt out through your Google/Facebook account settings.
LEGAL BASIS FOR PROCESSING
We process data based on:
Contractual necessity
Consent
Legitimate interests
Legal compliance
DATA STORAGE & INTERNATIONAL TRANSFER
We operate from the U.S. Your data may be stored or processed here or with trusted providers abroad. Using our services means you consent to these international transfers.
DATA RETENTION
Data is retained:
As long as your account is activeFor legal/compliance needsUntil deletion is requested
Voice/audio data stays for up to 90 days unless needed longer for support or improvements. We may keep aggregated/anonymous data indefinitely.
YOUR RIGHTS
You may:
Request access to your dataUpdate or correct your dataWithdraw consentRequest deletion of your dataRequest export of your dataOpt out of AI voice recording or processing
To exercise rights, email:
CALIFORNIA PRIVACY RIGHTS
California residents have these CCPA rights:
Request to access or delete personal dataOpt-out of data sharing for marketing
We don't sell your personal data. Email us for any requests.
CHILDREN'S DATA
We don't knowingly collect data from children under 13. If we discover such data, we'll delete it promptly.
SECURITY BREACH NOTIFICATION
We'll email you within 7 business days if a breach occurs.
FAIR INFORMATION PRACTICES
We uphold principles of:
NoticeChoiceAccessSecurityRedress
CAN-SPAM COMPLIANCE
We:
Include our business address: 2901 Clint Moore Rd Unit #5014, Boca Raton, FL 33496Provide opt-out links in all emailsHonor all unsubscribe requests
CONTACT INFORMATION
Questions about this policy or your data rights? Contact us at:
Email:
Prodigal Solutions, LLC, doing business as Ripe Leads
Address: 2901 Clint Moore Rd Unit #5014, Boca Raton, FL 33496
Last Updated: March 5, 2025