Ripe Leads– Terms of Service
These Terms of Service (“Terms”) govern your use of the Ripe Leads platform (“Platform”), operated by Prodigal Solutions, LLC, a Florida limited liability company (“Company”, “we”, “our”, or “us”). By accessing or using the Platform, you (“Client”) agree to these Terms. If you do not agree, do not use the Platform.
1. Service Overview
Ripe Leads is a subscription-based marketing and sales automation platform. It provides CRM tools, automated workflows, messaging, and reporting features for businesses to manage and convert leads.
2. Permitted Uses
You may use the Platform for lawful business purposes, including lead management, sending email and SMS messages, automating workflows, and tracking performance.
3. Prohibited Uses
You may not use the Platform to violate any law, send spam or unauthorized messages, impersonate others, share login credentials, distribute harmful content, reverse engineer or disrupt the Platform, or misuse system access in any way.
4. User Conduct
You are responsible for all activity under your account. You agree not to abuse, overload, or interfere with the Platform or other users.
5. Account Security
You must protect your login credentials and notify us immediately if there is any unauthorized access to your account. You are responsible for all actions under your login.
6. Fees and Payment
Platform fees are billed monthly based on the number of leads processed. Payments are due every 30 days and are non-refundable. You are responsible for maintaining a valid payment method.
7. Confidentiality
Both parties agree to keep all non-public, business, technical, or strategic information confidential unless disclosure is required by law or the information becomes publicly available through no fault of the receiving party.
8. Relationship of Parties
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship. The relationship is that of independent parties.
9. Indemnity and Limitation of Liability
You agree to indemnify and hold Prodigal Solutions, LLC harmless from any third-party claims arising from your use of the Platform or violation of these Terms. We make no guarantees of specific business outcomes. We are not liable for indirect, incidental, or consequential damages. The Platform is provided “as is.”
10. User Content and Data
You retain ownership of your content and data. You grant us permission to store and process your content for the purpose of delivering the Platform. You are solely responsible for ensuring the legality and compliance of your content and data.
11. Privacy and Compliance
You agree to comply with all applicable laws, including TCPA, CAN-SPAM, and GDPR. You are responsible for completing A2P 10DLC registration if using SMS features and for all regulatory compliance tied to your marketing activities.
12. Termination
We may suspend or terminate your access to the Platform for non-payment or violations of these Terms. You may cancel your subscription at any time. No prorated refunds will be provided. We may delete your data upon termination.
13. Intellectual Property
All aspects of the Platform, including design, content, features, and underlying code, are the property of Prodigal Solutions, LLC. You may not copy, resell, modify, or reverse engineer any part of the Platform.
14. Modifications
We may update these Terms at any time. Updated Terms will be posted on our website. Continued use of the Platform after updates constitutes acceptance of the revised Terms.
15. Dispute Resolution
Any dispute will first be addressed through informal negotiation. If unresolved, disputes shall be subject to mediation or binding arbitration in Palm Beach County, Florida under Florida law.
16. Governing Law
These Terms are governed by the laws of the State of Florida, United States.
17. SMS Messaging Terms
If you opt in to receive SMS communications from us, you agree to the following:
You may receive automated alerts, reminders, follow-ups, appointment messages, promotional offers, and other business-related communications.
You can opt out at any time by texting STOP. After opting out, you will no longer receive SMS messages unless you opt in again by re-subscribing through our website or lead forms.
For help, text HELP or contact us at [email protected]
Message and data rates may apply. Message frequency varies.
Carriers are not liable for delayed or undelivered messages.
By using our SMS features, you agree to these terms and our Privacy Policy.
18. Contact
Email:
Address: 2901 Clint Moore Rd Unit #5014, Boca Raton, FL 33496
Last Updated: March 5, 2025